Confidentiality and protection of personal information policy
Jeux D & H Gammes Inc. wishes to provide its customers and users with services that respect
of the law and accessible in a secure manner, in particular, with regard to compliance
of their privacy and the protection of their personal information. To this end, we
we have implemented within our company a confidentiality policy respecting
the Act respecting the protection of personal information in the private sector (hereinafter
” politics “).
This policy aims to inform you about the way in which Jeux D & H Gammes
Inc. collects, uses, transmits, stores, shares and protects your information
personal when you use its web services.
In order to offer a personalized service, Jeux D & H Gammes Inc may have access to certain
of your personal information. We ensure that our team processes your
information rigorously in compliance with the law and regulations in force in
Quebec.
1. Definition of personal information:
Personal information is any information that concerns a person
physical, which, taken as a whole or separately, allows it to be identified.
2. Types of information collected
In order to optimize the services offered to its customers on the web, our company may collect
via its website certain information including:
• First and last name ;
• Address ;
• Email address ;
• Telephone number;
• Payment information (credit card number, expiration, CVV, CVC, cardholder name and address);
• All other personal information that you voluntarily disclose via the “contact” tab;
This information is provided voluntarily by the user of our web services.
collects on the web only the personal information described above
necessary in the performance of services to customers and strictly for
fulfill the purposes for which they are collected. No other use of
information is not permitted by the company, unless you consent to it or it is a
case provided for by law.
Automatic collection of data on users who visit our website
is also carried out, you will find more information on this subject at
section 10 of this policy.
3. Use and disclosure of personal information
Access to personal information transmitted is limited to administrators and
employees responsible for meeting customers. The use of information is
restricted for the purposes provided for in this policy.
Personal information transmitted voluntarily is retained throughout the
the business relationship with the client for the purpose of providing the requested services or
agreed. The information is also kept for a reasonable period of time
for the purposes of processing correspondence sent via our website. When the
files are archived, access to files that may contain information
personal remains limited to administrators only.
Data transmitted over the web will be kept for internal use, but will be
destroyed on the web after the expiration of a reasonable period of time to ensure the confidentiality of the
users of our website.
4. Reasons for which personal information is collected
Jeux D & H Gammes Inc. uses personal information as agreed
at the time of their collection or according to the scales established by law and regulations. THE
Personal information collected on our website is used for the purposes
following:
• Provide the services requested by the user, process correspondence, including
in particular requests for information or services;
• Ensure administrative follow-ups;
• Allow the optimization of our services by notifying users of new offers or services that may be offered to them;
• Any other use to which the person concerned by the transmission of the information has consented;
5. Communication of personal information.
Jeux D & H Gammes Inc. will not transmit the person’s information to any third party
concerned transmitted voluntarily or collected automatically via this website.
However, our company does business with the company Flagship for the transport of
goods purchased online. Flagship and the carrier mandated by it will have
access to the information of the person concerned for delivery purposes (name, address,
telephone, email).
As required by law, our company may be required to disclose information
personal information following an order of a court of general jurisdiction or
administrative body, a body duly authorized by law or in the cases provided for by law
and the regulations in force.
6. Your consent
Jeux D & H Gammes Inc does not collect any personal information from you
without having obtained your consent, subject to the exceptions provided for by law.
Also, our company only collects the personal information necessary
for the performance of the services to be rendered.
At all times when collecting personal information, you have the right to
refuse to provide us with personal information, subject to exceptions
provided for by law. In addition, at any time and following the transmission of notice
reasonable, you have the right to withdraw your consent to the collection, disclosure
and the transmission of personal information. However, such a situation could
prevent Jeux D & H Gammes Inc. from offering you certain services or could limit them
the scope.
In certain cases, Jeux D & H Gammes Inc could, for secondary purposes,
ask for your consent to send newsletters by email or for
transmission of information on services or products, etc. At all times, you
can withdraw your consent without affecting the services provided by our company.
7. Security measures put in place for the retention of information:
Jeux D & H Gammes Inc. keeps personal information in paper format or
digital for as long as necessary to achieve the purposes provided for in the
this policy. The nature of the service is taken into account in the retention period
information.
Our company ensures that it complies with the legal scales for the protection of
personal information, whether during the collection of the information or of
their transmission to a third party for the execution of the mandate. Data destruction
transmitted by users will be carried out on the web at reasonable intervals
in order to preserve the confidential nature of the data transmitted.
Jeux D & H Gammes Inc maintains a service for the prevention of incidents linked to
respect for confidentiality.
8. Department responsible for the protection of personal information
To ensure the security and confidentiality of personal information,
our company has a data protection officer
personal. Its role is to monitor and supervise the management of information
personnel, to implement and maintain internal policies as well as
applicable procedures in addition to taking care of the management of any potential incident in
link to personal information. Contact details to contact the manager
are the following :
Name: Yanick Dumont
Telephone number: 438-543-0787
Email address: info@dh-games.com
9. User’s right
At any time, you can request access to your personal information.
You can request their modification or deletion. You have the right to withdraw
or confirm your consent, to restrict the use of information that you
concern or obtain a copy. You may exercise any right provided by law.
To exercise your rights, we invite you to make a written request to the
responsible for the protection of personal information at the contact details indicated
in paragraph 8 of this policy.
10. Management of connection cookies (Cookies)
Jeux D & H Gammes Inc. may use cookies. The files
cookies or more commonly called cookies are files that are used to store
data about your interactions on our website. In order to achieve the goals described
below, cookies automatically collect certain data when you
navigation. The elements collected in the manner described below cannot allow
precise identification of the user.
When you enter our website, you are informed that we use files
cookies as part of your browsing on our website. You can
disable. However, this option could decrease the quality of your experience on
our website.
Cookies are used for performance purposes, but also for purposes
analytics to determine your preferences when browsing our website
(e.g. language, province, country), to compile data on the number of users who
visit our website, but also to improve the quality of our services, to
facilitate access and navigation on our website and to analyze our performance.
Jeux D & H Gammes Inc. may also use “CAPTCHA” testing
using means of question and answer authentication in order to restrict
access to certain web pages, sections of the website and control access to them.
Analytics services (e.g. Google Analytics) may be used to increase
performance of our website and collect information as soon as a user
accesses or browses our web page.
The site includes a chat tool that can memorize
questions and answers addressed in order to personalize the service.
The data collected automatically by these various tools and cookies may
include, among other things, the IP address, identification of the electronic devices used to
access the website, your operating systems, data on the pages viewed,
the times and dates of consultations, the pages previously consulted, the centers
interests and user behavior on the web page.
11. Redirection to other sites
The website www.apexgolf.ca, operated by Jeux D & H Gammes Inc. may include
redirects to other websites. Jeux D & H Gammes Inc. informs you that this
policy only applies when using its website. This policy does not
does not apply to sites to which you may be redirected. D&H Games Ranges
Inc. is not responsible for these sites and cannot protect their content, their
access or protection associated with the information you may transmit to them.
Any personal information transmitted to other websites is subject to their policies.
We therefore invite you to read their policy.
12. Updating this policy
In order to comply with the laws and regulations in force, Jeux D & H Gammes Inc. may
update this policy. Please note that a notice may be sent to you
to notify you of changes made herein. At all times, this
policy is available on our website and we invite you to consult it
regularly.
13. Communication
For any questions relating to this policy, we invite you to
contact the person responsible for the protection of personal information
contact details are described in paragraph 8.
Updated on 2024-03-13
